Olivia Cresser
[email protected] | (516) 732-3354 | www.linkedin.com/in/olivia-cresser
EDUCATION
Loyola University Maryland Baltimore, MD
Bachelor of Arts in Communication and Media Expected May 2027
- Concentration in Advertising/Public Relations
- GPA: 3.967
- Honors: Loyola College of Arts and Sciences Dean’s List (all semesters)
WORK EXPERIENCE
Loyola University Maryland Baltimore, Maryland Greyhound Ambassador Tour Guide January 2025-current
- Lead engaging tours to prospective students to highlight university facilities and values
- Convey information on admissions, financial aid, academic programs, and support services
- Conform tours to meet the needs of diverse audiences
Apprentice House Baltimore, Maryland Promotions Editor September 2024– December 2024
- Conducted print and electronic publicity campaigns to increase author media interest
- Published quarterly news releases and pitched review media
- Designed major author promotion and publicity events
- Positioned books in the marketplace by direct sales and by wholesale distribution to chain and independent bookstores
Starbucks Levittown, New York
Barista May 2021 – August 2023
- Collaborated with coworkers to maintain a structured environment
- Communicated with customers to facilitate a better customer experience
- Provided excellent customer service while multi-tasking and helping to manage a fast-paced café, resulting in consistently positive feedback
EXTRACURRICULAR INVOLVEMENT
Public Relations Student Society of America (PRSSA) Baltimore, Maryland Member January 2024 – Present
- Participate in weekly meetings to discuss trends and strategies in public relations and communication
- Attend networking events featuring professional guest speakers from top PR agencies, media outlets, and corporate communications, providing insight into industry practices and careers
SKILLS
Software: Adobe Suite (Photoshop, Indesign, Illustrator, Rush), Canva
Certifications & Training: Fundamentals of Social Media (Muck Rack Academy), Fundamentals of Media Relations (Muck Rack Academy), Fundamentals of Media Measurement (Muck Rack Academy)